Necklace with star pendants and a ufo Thomas Sabo

Prompt Shipping and professional packaging

We offer a broad range of shipping options due to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse staff are trained to pack your goods precisely according to the specifications we offer. Your items will undergo an exhaustive inspection and securely secured prior to being delivered. Everyday we deliver thousands of packages to clients from all over the world. This is a testament to our dedication to being the largest online retailer globally. There are distribution centers as well as warehouses across Europe and the USA.

Note: Orders with more than one item will be assigned a distinct processing time, based on the individual item.

We will carefully examine all items before sending. Most orders are now shipped within 48 hrs. The delivery time will be between 3-7 working days.

Returns

We do not control the inventory in our factory and warehouse. The actual stock levels can fluctuate at any moment. Please be aware that it's possible that your order will become unavailable even after you've placed your order.

Our policy is valid for 30 days. If it's been more 30 days since you bought the item We're sorry to say that we can't offer you a complete exchange or refund.

To be eligible for a refund the product must be unopened and in the same condition as when you received it in. It should also be returned in its original packaging.