Member Charm necklace with Charmista disc gold plated Thomas Sabo

Quick Shipping and Professional Packaging

Our long-standing relationships with UPS FedEx DHL and other international carriers allows us to offer various shipping options. Our warehouse staff are trained to package your goods precisely according to the specifications that we supply. The goods you send us are checked thoroughly and properly secured before shipping. We deliver to thousands of customers daily across various countries. This is a testament to our commitment to be the largest online retailer worldwide. The distribution centers and warehouses distribution are located in Europe and the USA.

Orders with more than one item are assigned processing periods for each item.

Prior to shipping before shipping, we'll inspect thoroughly the items you have ordered. The majority of orders are shipped within 48 hrs. Expected delivery time is between 3 and 7 days.

Returns

The inventory is always changing and we do not control it completely because of the fact that several parties are involved, which includes our factory and warehouse. The actual inventory can be changed at any time. Be aware that your order is out of stock when your order has been made.

The policy is 30 days. Unfortunately, if the 30 days have elapsed from the date you purchased the item, we will not be able to offer you a return or exchange.

To be considered eligible for return, it must be unopened and in the same state as you received it in. It should also be in the original packaging.